Deliveries & Shipping
Australia Post parcel arrival before Christmas day: Within Australia (except WA, NT) Standard Post 18th Dec. Express Post 21st Dec. (WA, NT Standard Post 14th Dec. Express Post 20th Dec).
STORE CLOSED: 24th Dec up until (REOPEN 6th Jan 2024). *Any orders placed between these dates will be posted out in the new year. Thank you.
We use Australia Post for delivery of our goodies to you. We post orders out Monday to Friday. Only within Australia... NSW, WA, ACT, VIC, TAS, QLD, SA, NT.
- Standard Post Australia $10.00 AUD.
- Express Post Australia $15.00 AUD.
- Free Standard shipping everywhere in Australia on orders over $70.00 AUD.
- No charge for Local Pick Up from Balgowlah Store, Sydney Australia.
All orders once processed will be sent with a tracking number. This ensures your parcel is insured. Australian postage will take between 3 – 10 working days. Please contact us if your parcel does not arrive within 10 working days.
Damaged / Faulty Goods
All items at Pulp are checked and packaged with care. In the unlikely event that an item is damaged / broken in transit contact us within 24 hours and we will arrange a replacement. The product must first be returned to us within 14 days of purchase. Faulty Goods must be returned with labels intact for an exchange or refund.
Local Pick Up
Online orders can be collected from the Balgowlah Store during opening times... Please show proof of purchase to receive your order.