Deliveries and Shipping

We use the trusty old Australia Post for delivery of our goodies to you. We post orders out Monday to Friday.

- Standard Post Australia AUD $10.00.

- Express Post Australia AUD $15.00.

- Free Standard shipping everywhere in Australia on orders over AUD $50.00.

- No charge for Local Pick Up from Balgowlah Store. Sydney Australia.

- New Zealand orders AUD $20.00.

- International orders AUD $50.00.

All orders once processed will be sent by registered mail with a tracking number. This ensures your parcel is insured. Australian postage will take between 3 – 10 working days. Please contact us if your parcel does not arrive within 10 working days. For international orders please allow between 7 – 14 days for delivery.

Local Pick Up from Balgowlah Store
Once you have placed your order online, we will email you a time when the items will be ready for collection from Balgowlah Store. Address: 294 Sydney Road, Balgowlah NSW 2093. Any further questions please email

Damaged / Faulty Goods 
All items at Pulp are checked and packaged with care. In the unlikely event that an item is damaged / broken in transit contact us within 24 hours and we will arrange a replacement. The product must first be returned to us within 14 days of purchase. Faulty Goods must be returned with labels intact for an exchange or refund.