Deliveries and Shipping
We use the trusty old Australia Post for delivery of our goodies to you. We post orders out Monday to Friday.
- Standard Post Australia AUD $10.00.
- Express Post Australia AUD $15.00.
- Free Standard shipping everywhere in Australia on orders over AUD $50.00.
- No charge for Local Pick Up from Balgowlah Store. Sydney Australia.
- New Zealand orders AUD $20.00.
- International orders AUD $50.00.
All orders once processed will be sent by registered mail with a tracking number. This ensures your parcel is insured. Australian postage will take between 3 – 10 working days. Please contact us if your parcel does not arrive within 10 working days. For international orders please allow between 7 – 14 days for delivery.
Local Pick Up from Balgowlah Store
Once you have placed your order online, we will email you a time when the items will be ready for collection from Balgowlah Store. Address: 294 Sydney Road, Balgowlah NSW 2093. Any further questions please email email@example.com
Damaged / Faulty Goods
All items at Pulp are checked and packaged with care. In the unlikely event that an item is damaged / broken in transit contact us within 24 hours and we will arrange a replacement. The product must first be returned to us within 14 days of purchase. Faulty Goods must be returned with labels intact for an exchange or refund.